No longer available / discontinued.

We are sorry, this product is no longer available to order from our store, however please call us on 01295 220615 or use the 'Need help with this product?' section to email or 'livechat' with us and we will try and identify a suitable alternative product.

Avaya IP Office 500 - (Rel 9.0 - 9.1) Receptionist RFA 1 License

A receptionist is usually first to receive contact from a customer; how the call is answered and managed usually determines a customer’s impression of the business. Avaya IP Office 500 Receptionist provides the tools to enable efficient and effective call handling for single sites or multiple locations.
 

All Avaya licenses pre release 10 have now been discontinued, if you require licenses for your system please contact us to discuss your options

If you are looking for a release 10 license please click here 

Key Features:

• Call Management: the intuitive PC interface enables receptionists to efficiently handle incoming and outgoing calls as well as create conference calls and manage queues; all with a click-and-drag of the mouse.
• Busy Lamp Field Status: Busy lamp fields provide the receptionist with speed dial icons as well as a presence status indication of all IP Office users within a Small Community Network Environment.
• Incoming Call Scripts: scripts can be created for incoming calls based on DDI and CLI. This gives the receptionist important customer information on call answer to enable a more professional and personal service.
• Queue Management: up to 8 queues can be created to enable the receptionist to manage calls by exception.
• Integration with Microsoft Outlook: contacts from Outlook can be created and made visible for click-to-call operation.
• Door Open Control: For 2 door entry systems.
• Park Slots: up to 16 park slots can be managed by the receptionist.
• Call History Logs: up to 100 call history entries.
• Centralised Receptionist: with a Small Community Network, IP Office Receptionist can provide service to up 32 offices.

Whats included :

• Avaya IP Office 500 - (Rel 9.0 - 9.1) Receptionist RFA 1 License

If unsure of your exact requirements, please use LIVE CHAT or call the sales team who will be able to advise you. Alternatively email us at customerservices@exteradirect.co.uk