Hosted Telephony

Extera’s hosted telephony is a complete communications service for an individual (or a single extension), or for an entire business (multiple extensions across single or multiple locations). Hosted provides an extensive range of fixed and mobile telephony capabilities, managed via an easy-to-use web portal. The only thing you need is a connection to the internet and subscription to our service to gain access to a fully featured telephone system.

Even with a single hosted extension from us you can handle multiple calls, place people on hold (with music!), call forward, pair up to your mobile etc. etc. just as you would expect from a VERY expensive and complex telephone system.

With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Hosted is suitable for any size business looking to improve its productivity and image.

Benefits include:

  • Physical Phones (handsets), Soft Client and Mobile options, or a mixture of all three!
  • Minimal subscription contract, monthly rolling (no tie in)
  • No need to purchase an expensive telephone system and worry about configuration AND maintenance agreements
  • A single phone line can provide multiple extensions, less complexity and less cost as you scale
  • High availability exceeding 99%
  • Optional "bolt on" services such as call queuing, call recording, reporting and many more
  • Numbers not tied to an area; meaning you can have DDI numbers (phone numbers) for almost any location, at any quantity
  • Exceptional service from us, telecoms experts that you can rely on - check out Trust Pilot!
  • DIY or professionally Project Managed/Installed by our telecoms engineers.
  • You only need an internet connection!
  • From just £12.50 a month !

What do I need?

Hosted requires an internet connection (such as a broadband line). Each call typically requires between 40kbps & 110kbps depending on the codec. We would always recommend taking an assured circuit from us to guarantee call quality, however, this is not mandatory (but we cannot guarantee call quality on any other connections outside our control). Your Internet Router may require configuration for the service to work correctly.

Want to know more?

There is so much Extera's hosted platform can do, from simple call handling like transfer, hold, conference to call recording and even call reporting. Why not contact us to learn more and join many of our other satisfied customers on our Hosted solution? We look forward to hearing from you.

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