No longer available / discontinued.

We are sorry, this product is no longer available to order from our store, however please call us on 01295 220615 or use the 'Need help with this product?' section to email or 'livechat' with us and we will try and identify a suitable alternative product.

Avaya IP Office 500 - Customer Service Agent RFA 20 License

Enables 20 Customer Service Agent license. Any employee who regularly fields calls relating to sales, service, billing, product information, etc., should be an IP Office Customer Service Agent. Each licence allows 1 agent to access a browser-based client that lets agents respond quickly to current conditions. Agents receive information on the number of calls on hold, in progress, lost, as well as the number of agents logged in and logged out.
 

All Avaya licenses pre release 10 have now been discontinued, if you require licenses for your system please contact us to discuss an upgrade to the latest release

 

Whats included :

• Avaya IP Office 500 - Customer Service Agent RFA 20 License

If unsure of your exact requirements, please call the sales team who will be able to advise you. Alternatively email us at enquiries@exteradirect.co.uk