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ex. VAT £2338.75
inc. VAT £2806.50
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 Normally delivered within 20 days |
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Oak recordX Premium Edition Software - SIP
recordX is designed to enhance your business by enabling you to deliver the best possible service to your customers.
By recording all telephone orders or discussions, you can quickly confirm back to a customer what was agreed. This enables any disputes to be quickly resolved and for the customer to be retained for future business. It also means the avoidance of time-consuming litigation.
recordX meets the regulatory requirements defined by the FSA and by other regulatory bodies. It is also updated regularly to ensure that it continues to meet the latest regulations as and when they change.
Requires external PC and configuration, please call for full details of this fully featured product.
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Key Features |
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Product Description |
Oak recordX Premium Edition - SIP |
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Product Type |
Call recording Software |
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Playback |
Review multiple calls at the same time
Review whole or part of a call
Speed up or slow down playback
Extract all or part of call to WAV
Email call extract to client.
Place markers in call & add labels
Add searchable Notes to call
Mask out section of when exporting
View Audit trails
View and listen to calls live
Evaluate calls using recordX Evaluation |
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Store & Backup Calls |
Automated Secure Archive |
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recordX Individual Extensions |
VoIP/IP - Up to 100 |
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Search for Calls |
Notes
Date, Time, Duration, CLI, DDI
Dialled Number, Direction
Add & Search Flags
Extension
Department (when used with Report)
CRM and Customer Fields (requires SDK) |
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Integration |
D Channel (CLI/DDI)
SMDR/Extension
CTI/CRM/Database using recordX SDK |
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Security |
FSA compliant
Calls encrypted & tamperproof using 256bit AES
User defined security policies
Listen to own/department calls only
PCI DSS compliant - credit card |
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recordX Trunks (All Extensions) |
SIP Up to 30
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Connectivity |
N/A |
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Power |
N/A |
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Manufacturer Part Number |
630-0010, 630-0020, 630-0030, 630-0030, 630-0040, 630-0050, 630-0060, 630-0080, 630-0100 |
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Warranty |
No warranty |
Whats included:
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Oak recordX Premium Edition software - SIP
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Available in10, 20, 30, 40, 50, 60, 80 and 100 Channel options (please select below)
If you are unsure of your exact requirements, please call the sales team free on 0800 10 77 6 55 who will be able to advise you. Alternatively email us at enquiries@exteradirect.co.uk
Optional installation (or telephone install support) available call for details
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